Last Updated: 23 September 2026

At Next G Nutra, we believe that better nutrition should be supported by responsible and transparent use of information. We are committed to protecting the privacy and security of the personal information shared by our customers and website visitors.

This Privacy Policy explains how Next G Nutra (“we”, “us”, “our”) collects, uses, stores and protects information when you visit our website, create an account, place an order, communicate with us or use our services.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Name
  • Email address
  • Mobile/WhatsApp number
  • Billing and shipping address
  • Order and transaction details
  • Account/login information
  • Information shared with our customer support team
  • Product reviews, feedback and responses to surveys
  • Technical information such as IP address, browser type, device information and website activity

Payment information may be processed securely through our third-party payment gateway. We do not generally store complete debit/credit card, UPI or banking credentials on our servers.

2. How We Use Your Information

We may use the information collected from you for the following purposes:

Order Processing & Fulfilment

To process, confirm, pack and deliver your orders, including sharing necessary information with logistics and delivery partners.

Customer Support

To respond to your questions, complaints, requests, product-related queries and other communications.

Account Management

To create and manage your customer account, authenticate users and provide access to relevant website features.

Transactional Communication

To send important communications regarding your orders, payments, delivery, cancellations, refunds, account activity and other service-related matters.

Product & Service Improvement

To understand customer preferences, analyse website usage, improve our products and services, and enhance the overall customer experience.

Marketing & Communication

Where permitted by applicable law and based on your preferences, we may send information about new products, offers, campaigns, newsletters, promotions, surveys and other updates from Next G Nutra.

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep you logged into your account
  • Remember your preferences
  • Maintain your shopping cart
  • Understand website traffic and usage
  • Improve website performance
  • Measure advertising and marketing effectiveness
  • Provide a more relevant browsing experience

We may use services such as Google Analytics, Meta Pixel and other analytics or advertising technologies to understand how visitors interact with our website.

These third-party services may collect information according to their respective privacy policies.

4. Information Sharing

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment gateway providers
  • Shipping and logistics partners
  • Website hosting and technology providers
  • Analytics and marketing service providers
  • Customer support platforms
  • Professional, legal or regulatory advisors where required

Such information is shared only to the extent reasonably necessary for the relevant business or service purpose.

5. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Your payment information is handled by the applicable payment gateway in accordance with its security practices and privacy policy. Next G Nutra does not intentionally store complete payment credentials such as full card numbers, CVV or banking passwords on its own servers.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfil your orders
  • Maintain customer and transaction records
  • Provide customer support
  • Meet legal, tax, accounting or regulatory requirements
  • Resolve disputes
  • Prevent fraud or misuse
  • Improve our products and services

Where information is no longer required, it may be deleted, anonymised or securely disposed of, subject to applicable legal requirements.

8. Your Rights

Subject to applicable law, you may request information regarding the personal data we hold about you.

You may also request correction or deletion of certain personal information, where legally permitted.

For privacy-related requests, please contact us at:

Email: info@nextgnutra.com
Phone/WhatsApp: 8889077717

We may need to verify your identity before processing certain requests.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

10. Third-Party Websites

Our website may contain links, integrations or embedded content from third-party websites and services.

We are not responsible for the privacy practices, content or security of such third-party platforms. We recommend reviewing their respective privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements or services.

The updated version will be published on this page with the revised “Last Updated” date.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Next G Nutra
Email: info@nextgnutra.com
Phone: 8889077717
Address: 23 Agrasen Nagar, Van Mandal Road, Dewas, Madhya Pradesh – 455001